Mercedes-Benz issued a recall for several new cars and SUVs after learning about a fuel pump problem that could lead to an engine shutdown. According to the firm, the issue is due to the use of an impeller made of poor quality material that was provided by a third party supplier. The problem can lead to accidents and increase the risk of personal injury.
The firm told regulators with the National Highway Traffic Safety Administration (NHTSA) that recalled vehicles include all rear-wheel-drive Mercedes-Benz vehicles of the 2021 through 2023 model years. That includes the 2021 through 2023 GLE/GLS, C-Class, E-Class, S-Class, SL, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-doors Coupe, and G-Class and its AMG variants.
Fuel Pumps In Recalled Mercedes-Benz Vehicles Can Shut Down, Causing Crash Risks
The firm explained that due to an issue in the production process of fuel pump impellers, the material used might not meet federal durability standards. If that’s the case, the impeller could suffer damage while in use, coming in contact with the fuel pump housing, which would then lead to mechanical resistance. Depending on the severity of the issue, the vehicle could experience a fuel pump shutdown, causing a loss of propulsion power and a crash. In other cases, performance degradation will take place before a fuel pump failure, prompting the instrument cluster to display a malfunction message. In this scenario, engine performance will also be impacted.
Impacted Car Owners Should Receive Notices In August
If you own one of the recalled Mercedes-Benz vehicles, you should expect a notification letter to arrive in August. However, the company is already preparing dealerships to deal with the issue now.
Once you’re contacted, you will be asked to schedule a visit to a dealership for a replacement fuel pump installation. The repair is free. If you have questions or concerns regarding the recall or your safety, you can call the firm’s customer service at 800-367-6372.
Prevent accidents caused by equipment failure by staying on top of auto recalls. Make sure the manufacturer of your vehicle has your updated contact information and visit the NHTSA’s recall website to look for open recalls as they are reported.
For more on the Mercedes-Benz recall, follow this link.
