Mercedes-Benz is recalling a series of GLE350 and GLE450 luxury SUVs over a possible injury risk. Because the problem could lead to deadly injuries, consumers should not ignore this recall.
According to the company, the 2020 units of the two vehicle models come with owner’s manuals that do not include adjustment information on the head restraints in the third-row seats. In this case, the head restraints may fail to protect the occupant in the event of an accident. Since this problem could lead to serious injuries, the company launched the recall.
Dealers should give all impacted vehicle owners an updated owner’s manual for free.
If you own one of the recalled vehicles, the company will notify you by sending you a note in the mail. However, the company will only begin the official campaign in early November. If you worry about this recall, you can contact Mercedes-Benz directly to learn more about what you should do to prevent injuries associated with the head restraints.
You may also report accidents or issues associated with your Mercedes-Benz by reaching out to the National Highway Traffic Safety Administration. Reporting incidents with recalled vehicles to regulators helps them to launch investigations when firms fail to address recall-related issues.
All too often, companies issue recalls because of minor issues. However, many issues tied to vehicle recalls can lead to accidents and injuries.
To ignore a recall campaign tied to an issue that could expose you and your loved ones to injury in the event of a crash is dangerous. If you learn a car you own has open recalls, follow the manufacturer’s instructions. And if the firm doesn’t have a fix ready yet, ask whether you should take any further steps to prevent accidents.
For more on this recall, follow this link.